Effective Date: December 01, 2025
Introduction
Randera Group Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us. This policy complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
1. Information We Collect
We may collect the following types of personal information:
1.1 Information You Provide Directly
• Name and contact information (email address, phone number, business address)
• Company name and job title
• Business information and industry details
• Communication preferences
• Any other information you choose to provide in forms, emails, or calls
1.2 Information Collected Automatically
• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information for the following purposes:
• To provide and deliver our sales consulting and business development services
• To communicate with you about our services, including responding to inquiries
• To send marketing communications (with your consent)
• To improve our website and services
• To analyze usage patterns and optimize user experience
• To comply with legal obligations
• To protect our rights and prevent fraud
3. Legal Basis for Processing
We process your personal information based on:
• Your explicit consent (for marketing communications)
• Contractual necessity (to provide services you've requested)
• Legitimate business interests (to improve our services)
• Legal obligations (to comply with applicable laws)
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
4.1 Service Providers
We may share information with third-party service providers who assist us in operating our business, including:
• Customer Relationship Management (CRM) platforms (e.g., GoHighLevel)
• Email marketing services
• Cloud storage providers
• Analytics services
• Payment processors
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
5. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
• Employee training on data protection
Your information is stored on secure servers located in Canada and/or the United States. While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Privacy Rights
Under PIPEDA and applicable privacy laws, you have the following rights:
• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information (subject to legal obligations)
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time
• Right to Object: Object to processing of your information for certain purposes
• Right to Data Portability: Request your data in a structured, machine-readable format
• Right to Lodge a Complaint: File a complaint with the Privacy Commissioner of Canada
To exercise any of these rights, please contact us at [email protected].
8. Canada's Anti-Spam Legislation (CASL) Compliance
We comply with CASL requirements for commercial electronic messages:
• We obtain express or implied consent before sending commercial messages
• We clearly identify ourselves in all communications
• We provide a functioning unsubscribe mechanism in every message
• We honor unsubscribe requests within 10 business days
• We maintain records of consent
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device. We use:
• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand how visitors use our website
• Marketing Cookies: To deliver relevant advertisements
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
12. International Data Transfers
Your information may be transferred to and processed in countries other than Canada, including the United States. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Randera Group Inc.
Ontario, Canada
Email: [email protected]
Website: www.workflowclick.com
For privacy complaints or concerns, you may also contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.